Our Experience

Represented Large Bank in One of the First CFPB Enforcement Matters

  • Practice Area(s): Consumer Financial Protection Bureau, Unfair, Deceptive & Abusive Acts and Practices Enforcement
  • Attorney(s): Sandler, Andrew L.; Tucker, Jonice Gray; Lawrence, Amanda Raines
  • Case Date(s): 2012

Represented large bank in a joint investigation and enforcement action by the Consumer Financial Protection Bureau and the Federal Deposit Insurance Corporation alleging deceptive sales practices in connection with telemarketing of protection products which offered services such as debt suspension in the event of hardship or celebratory events, debt cancellation in the event of death, identity theft protection, and wallet loss protection.  The parties entered into a Consent Order in September 2012, with no admission of wrongdoing by the bank.  This matter was one of the first enforcement actions brought by the CFPB.