Jonice Gray Tucker Quoted in Law360 Article, "Narratives Could Lend Heft to CFPB Compliant Database"
July 16, 2014
Jonice Gray Tucker was quoted in Evan Weinberger's July 16, 2014 article, "Narratives Could Lend Heft To CFPB Complaint Database," on Law360.
There are privacy concerns that companies must take into account, and any responses are likely to need several levels of review by attorneys and others. And all of that would come after an investigation into the complaint.
"What you could have are consumers complaining and the institutions not having enough time to investigate and put up a contemporaneous or near-contemporaneous response," said Jonice Gray Tucker, a partner at BuckleySandler LLP.